Privacy Policy
Effective Date: January 1, 2025
Pro Aire Design Consultants Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us for HVAC services.
Information We Collect
When you contact us through our website, request a free estimate, or submit a form, we may collect the following information: • Your name, email address, and phone number • Your service address and ZIP code • Details about the HVAC service or project you're inquiring about • Messages you send through our contact or chat forms We do not collect payment information directly — any transactions are handled through secure, encrypted third-party processors.
How We Use Your Information
We use the information you provide solely to: • Respond to your inquiries and service requests • Schedule and perform HVAC services • Send appointment confirmations or follow-up communications • Improve our website and customer experience We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies & Analytics
Our website may use cookies and standard analytics tools (such as Google Analytics) to understand how visitors use our site. This helps us improve the content and performance of our pages. You may disable cookies through your browser settings at any time.
Third-Party Services
We use trusted third-party services to operate our website, including form submission and messaging tools. These providers are bound by their own privacy policies and are prohibited from using your information for any purpose other than providing services to us.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to: • Request access to the personal information we hold about you • Ask us to correct inaccurate information • Request deletion of your personal data • Opt out of future communications at any time To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: Pro Aire Design Consultants Inc 870 E 52nd St, Brooklyn, NY 11203 Phone: (347) 663-9045 Email: info@proairedesign.nyc